Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. As a licensed operator in Canada, we are committed to transparency regarding our data collection practices and your privacy rights. This policy outlines the types of cookies we use, their purposes, and how you can manage your cookie preferences while enjoying our sports betting and casino gaming services.
1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us recognize your browser and remember certain details about your visits. Cookies serve various functions, from ensuring our platform operates smoothly to providing you with personalized gaming experiences. We also use similar technologies such as web beacons, pixel tags, and local storage objects that function similarly to cookies.
Last updated: January 28, 2026
2. Types of Cookies We Use
Our platform utilizes several categories of cookies to enhance your gaming experience and ensure compliance with Canadian regulations:
- Essential Cookies: Necessary for basic website functionality, account authentication, and security measures
- Performance Cookies: Collect anonymous data about how you use our site to improve our services
- Functional Cookies: Remember your preferences, language settings, and gaming history
- Analytical Cookies: Help us understand user behavior and optimize our platform performance
- Marketing Cookies: Enable personalized promotional content and responsible gambling messaging
- Third-Party Cookies: Placed by our trusted partners for payment processing and game functionality
3. Purpose and Legal Basis
We use cookies for multiple legitimate purposes under Canadian privacy legislation. Essential cookies are necessary for contract performance, enabling you to access your account and place bets securely. Performance and analytical cookies help us comply with regulatory reporting requirements and maintain fair gaming standards. Marketing cookies operate on your consent, allowing us to provide relevant promotional offers while respecting responsible gambling principles. Our legal basis includes contractual necessity, legitimate business interests, and your explicit consent where required.
4. Cookie Duration and Storage
Cookies on our platform have varying lifespans depending on their function. Session cookies expire when you close your browser, ensuring your gaming session remains secure. Persistent cookies may remain on your device for periods ranging from 30 days to two years, depending on their specific purpose. Authentication cookies typically last for your active session, while preference cookies may persist longer to maintain your customized settings. We regularly review and update cookie expiration periods to ensure they align with their intended purposes and Canadian privacy requirements.
Analytical cookies generally expire after 13 months, while marketing cookies may persist for up to 24 months with your consent. We implement automatic deletion protocols to ensure expired cookies are removed from our systems in accordance with data retention policies.
5. Third-Party Cookies and Partners
Our platform integrates with trusted third-party services that may place their own cookies on your device. These partners include payment processors, game providers, customer support systems, and analytics services. Each third party operates under their own privacy policies and cookie practices, which we encourage you to review. We maintain strict data sharing agreements with all partners to ensure your information remains protected according to Canadian standards.
Third-party cookies may include those from payment gateways for secure transactions, game developers for interactive content delivery, and customer service platforms for support functionality. We regularly audit our third-party relationships to ensure continued compliance with privacy regulations.
6. Managing Your Cookie Preferences
You have full control over your cookie preferences on our platform. Upon your first visit, you will encounter our cookie consent banner where you can accept, reject, or customize your cookie settings. You can modify these preferences at any time through the cookie settings panel available in your account dashboard or footer links.
- Access cookie preferences through your account settings menu
- Toggle specific cookie categories on or off according to your preferences
- Update your choices at any time without affecting your account status
- Contact customer support for assistance with cookie management
7. Browser Cookie Controls
All major web browsers provide built-in tools for managing cookies. You can configure your browser to block, delete, or notify you about cookies before they are stored. However, disabling certain cookies may impact your gaming experience and access to account features.
- Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
- Firefox: Go to Preferences > Privacy & Security > Cookies and Site Data
- Safari: Select Preferences > Privacy > Manage Website Data
- Edge: Access Settings > Cookies and site permissions > Manage and delete cookies
8. Impact of Cookie Restrictions
While you can restrict or disable cookies, doing so may affect certain aspects of our platform. Essential cookies cannot be disabled as they are necessary for core functionality, security, and regulatory compliance. Disabling performance cookies may result in slower page loading times or reduced platform optimization. Blocking functional cookies will reset your preferences each visit, requiring you to reconfigure language and display settings repeatedly.
Refusing marketing cookies will not affect your ability to play games or access account features, but you may receive less relevant promotional content. We respect your choices while ensuring you can still enjoy a safe and secure gaming experience regardless of your cookie preferences.
9. Updates and Contact Information
We may update this Cookie Policy periodically to reflect changes in our practices, technology, or applicable regulations. Significant changes will be communicated through our platform notifications or email updates to registered users. We recommend reviewing this policy regularly to stay informed about our cookie practices.
For questions about our cookie usage, privacy practices, or to exercise your rights under Canadian privacy legislation, contact our privacy team through the dedicated support channels available in your account area or our website footer.